Open Position: Temporary Student Success Coordinator

November 29, 2011

Davenport University is looking for someone to fill the student success coordinator position, temporary.

This position will be responsible for maintaining academic success initiatives, and student mentoring initiatives including the coordination and support of the PASS Program. This position will be responsible for maintaining programmatic support that assists students socially and academically at each class level. These responsibilities are performed in an ethical manner consistent with the University’s mission, vision and cultural values. These responsibilities are performed in an ethical manner consistent with the University’s mission and vision.


  • Maintain institutional initiatives to support student success and develop an engaged student culture. These initiatives include: academic support programs, health and wellness initiatives and mentoring programs.
  • Provide leadership to student services staff and any advisory boards regarding the on-going development of programs and services to support students.
  • Create and conduct workshops for various community populations and stakeholders related to student development and student success.
  • Make appropriate referrals for students to available support services and resources both on and off campus.
  • Communicate regularly with Student Services Leadership across all locations.
  • Educate students, faculty and staff regarding services available from Student Affairs.
  • Participate in regular and on-going assessment and measurement of the effectiveness of student support initiatives and overall student retention.
  • Adhere to highest confidentiality standards and the highest standards of ethics.
  • Provides GREAT customer service, anticipating and exceeding the needs of our customers.
  • Demonstrate and promote the University Cultural Values.
  • Perform other duties as assigned.


  • Bachelor degree required, preferably in education/social services. Master’s degree in Student Personnel Services, Higher Education Administration or Student Affairs preferred.
  • Understanding of student development theories and their applicability in a university setting.
  • Minimum knowledge and competency in working with college level students with three to five years experience in the field of student affairs preferred.
  • Ability to establish and maintain positive working relationship with students, University personnel and other support persons at all levels.
  • Proven success in creating and implementing university-wide initiatives and programs preferred.
  • Ability to manage multiple projects and work productively under time pressures.
  • Ability to handle confidentially prudently.
  • Demonstrated positive organizational and technical skills.
  • Demonstrated ability to effectively plan, develop goals, meet deadlines, and accomplish goals while prioritizing workloads.
  • Demonstrated ability to work accurately and effectively with computerized data systems (PC and mainframe).
  • Demonstrated ability to work effectively with people of diverse backgrounds and promote a positive working environment, spirit of cooperation and positive reactions to change and conflict resolution.
  • Demonstrated excellent interpersonal, communication and presentation skills, both written and oral which transcend diverse audiences.
  • Demonstrated ability to communicate effectively and relate well to students, parents, faculty, staff, and others while maintaining appropriate confidentiality.
  • Demonstrated motivational and problem solving capabilities with a high degree of integrity, ethics, and dedication to the mission of the University.
  • Must be able to work an irregular schedule, evenings or Saturday as needed, additional hours during peak times or as required.

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